Additional Services

At VFS Global, we constantly strive to offer a range of hi-end optional services to enhance customer satisfaction. As part of our constant and on-going endeavor to add value to applicants’ experience, it is our privilege to offer the following Value Added Services:-

SMS Service

At VFS Global, as part of our constant and on-going efforts to add value to applicant's experience, it is our privilege to offer the latest hi-tech SMS service; an express route to know the status of your visa application at your fingertips.

Easy to use SMS service with an automated confirmation feedback message sent to the applicant's mobile phone, at various stages of the visa application process. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email id informing them of the status of their visa application.

Experience the benefits of this service, which can be purchased for ZAR 20 (VAT inclusive), during the time of submission of the visa application form. Before going to the application centre, download and complete the SMS application form. Alternately, just ask for the form at the visa application centre.

This value added service is available only in South Africa (local SMS only). Please read the SMS service Disclaimer carefully before applying for this service.

Note - These additional services can only be purchased during the time of submission of the visa application form at the Denmark Visa Application Centre in Pretoria, Cape Town and Durban..

Courier Service 150.00 ZAR for each application

You can choose to have your passport delivered back to your address by choosing this service while submitting your application. Our employees in the Visa Application Centre will collect the required address from you and your passport will be returned through FedEx courier service.

Photo Booth Service

Applicants can have their photograph taken at the Visa Application Centre. This service can be used for an extra fee of R75 for 6 passport size photographs.

Premium Lounge Service

Premium Lounges are available at the Netherlands Visa Application Centre in Cape Town, Pretoria. and Durban.

The lounge offers elegant and comfortable personalized service with dedicated facilities which are available for applicants submitting their applications. Applicants could avoid queues and save time besides being attended to privately and on-priority.

The Premium Lounge service includes:

  • Dedicated assistance and personal attention
  • Dedicated lounge where the application process is completed
  • Complimentary photocopies and prints for submission purposes
  • Biometric enrolment also completed in the lounge
  • Refreshments available for all applicants using the lounge
  • Electronic games to entertain children during the application process

To confirm a booking in the premium lounge for the application process, please reach out to the Visa Application Centre, via email:

Cape Town Visa Application Centre – cptjvacpl@vfshelpline.com

Pretoria Visa Application Centre - ptajvacpl@vfshelpline.com

Durban Visa Application Centre – dbnjvacpl@vfshelpline.com

Payment Details:

The charge to avail of the Premium Lounge service is R500 per application form.

The Service Charge for Application Handling – Price per Application is R540

The modes of payment acceptable are as follows:

  • Cash Deposit at a NEDBANK or
  • Credit / Debit Card (only at the Visa Application Centre)

Banking details:

Bank Name: Nedbank
Branch Name: Corporate Client Services
Branch Code: 145405
Account Name: VFS Visa Processing (SA) (Pty) Ltd
Account Number: 1454119535
Reference: Passport number

On Demand Mobile Visa

With Effect from 01 April 2018, The On Demand Mobile Visa, offers Denmark visa applicants across three locations in South Africa ( Pretoria, Cape Town and Durban) the added convenience and ease of submitting their visa applications and enrolling their biometrics, from a location more convenient to them.

Schedule an appointment and we will collect your visa application form, documents and biometric data at the place of your choice. Once the application is processed, we will return you the passport via courier.

How to apply using the On Demand Mobile Visa Services:

Step 1: Book Appointment: Call us on 079 483 9937 to book an appointment

Step 2: Payment & Confirmation: Our team will cross-check the pre-requisites, confirm on the most convenient location, applicable fees and accordingly confirm your appointment

Step 3: We will come to you: Our team of professionals will visit the location on the appointed date and time to collect your applications, enrol your biometrics and deliver your applications directly to the Embassy of Denmark in Pretoria

The cost to avail this service is R2000 per application.

  • Terms and conditions apply.

Please note: The option of using Mobile Biometrics Service does NOT exempt the Embassy’s right to ask the applicants to come for an interview in person should the Embassy find it necessary.

All applications collected using the Mobile Biometrics Service will be delivered to The Embassy of Denmark. The adjudication of the applications will solely be facilitated by The Embassy of Denmark in Pretoria.