| Ans |
A Visa is an authorisation issued by the representative of the Government of a
country permitting a person, not resident in that country, to enter its
boundaries.
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| Q.2
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How do I know if I need a visa?
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| Ans |
Depending on your purpose of travel, you should log on to the website of the
Embassy of Denmark to check whether you are eligible or require a visa. Click
Do I need a visa?
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| Q.3
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Can I apply at the Denmark Visa Application Centre if I want
to go to Spain or Paris? I can arrange for bookings accordingly?
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| Ans |
If you plan to apply for your Schengen visa for Denmark, your main destination
and the maximum period of stay in the Schengen States must be in Denmark.
Please provide proof to support this information.
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| Q.4
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Is the visa valid for Denmark only?
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| Ans |
The Embassy of Denmark issues visas for Denmark and for the other Schengen
states. The Schengen visa issued by the Embassy of Denmark gives access to 24
Schengen countries in total. However, Schengen Visa applications will only be
accepted by The Denmark Visa Application Centre if Denmark is the country of
maximum stay. Should the duration of the stay be the same in several Schengen
States, Denmark must be the first point of entry if making an application at
the Denmark Visa Application Centre. |
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| Q.5
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Who is VFS Visa Processing South Africa Pty. Ltd.?
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| Ans |
VFS Visa Processing South Africa Pty. Ltd is the preferred
outsourced partner to the Embassy of Denmark in the UK. The Denmark Visa
Application Centre of VFS Visa Processing South Africa Pty. Ltd
functions as an administrative and collection centre to enable a better service
due to the growing demand from applicants residing in South Africa |
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| Q.6
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How can I contact the Denmark Visa Application Centre?
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| Ans |
You can contact the Denmark Visa Application Centre via the Helpline, by email
or in person. Please see our contact information section for details
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| Q.7
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How early can I apply?
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| Ans |
Applicants are free to apply up to 90 days prior to their date of travel. The
Embassy recommends that you apply at least 3 weeks prior to your date of travel
to accommodate any unforeseen processing delays. |
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| Q.8
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Can the Denmark Visa Application Centre prepare my application
for me?
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| Ans |
The Denmark Visa Application Centre does not prepare visa applications, but
accepts and administers these applications strictly in accordance with the
Embassy's instructions. |
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| Q.9
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How do I submit my application at the Application Centre?
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| Ans |
A visa application can be submitted by the Applicant in person only, either to
the Denmark Visa Application Centre in Pretoria or to a Danish Consulate in
Cape Town or Durban For applications submitted in person at the Visa
Application Centre - it is mandatory to Schedule an appointment to submit your
Short Stay application.
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| Q.10
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What are the documents required for a Denmark Visa? |
| Ans |
After deciding the eligible visa category, applicants can log on to
http://www.ambpretoria.um.dk or on to the Denmark Visa Application Centre's
website to check the recommended documents for the Visa category they have
chosen. Photocopies are recommended as documents will not be returned. Submit
originals only where specified. |
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| Q.11
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What if I do not have all the documents?
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| Ans |
If your application is not accompanied by the documents that are recommended by
the Embassy of Denmark, you will be asked if you wish to proceed with the
application as it is, i.e. without all the recommended documents. Should you
consent to this, your application will be accepted. An Incomplete application
will lead to processing delays or a refusal. |
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| Q.12
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What proof will I have that Denmark Visa Application Centre
has my visa application?
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| Ans |
When your application is registered in our system, you will be issued a receipt
for the fees you have paid. You will be given a receipt along as an
acknowledgement of the acceptance of your passport . |
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| Q.13
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Will the application centre give me acknowledgement of the
documents that I have submitted?
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| Ans |
The Denmark Visa Application Centre will not issue any documents other than the
receipts for fees collected. |
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| Q.14
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Can I make a collective payment for the visa fees and logistic
fees?
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| Ans |
Yes, the Denmark Visa Application Centre will accept collective fees made in
person at the centre at the time of submission. |
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| Q.15
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What if I cannot return to collect my passport in person?
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| Ans |
In your absence, along with your receipt and stamped passport copy, an
authority letter from you in the name of your relative will be required. We can
post the application to you by Special Delivery at an additional nominal cost.
However, this request needs to be made at the time of submitting your
application and cannot be requested at a later date.
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| Q.16
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What documents should I provide as proof of family
relationship with an EU national? |
| Ans |
Copy of Birth Certificate or Marriage Certificate together with copy of
passport of EU national. |
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| Q.17
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Can the Denmark Visa Application Centre post my passport back?
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| Ans |
The Denmark Visa Application Centre can post your application as long as the
address is provided at the time your application is being registered.
Applications will be returned via Special Delivery mode only. You must make
your preferred delivery mode known at the time of submission, as once your
receipt is issued; we cannot change the mode of return of your application.
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| Q.18
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When will I get my visa? |
| Ans |
Under normal circumstances a visa application takes up to 15 days to process.
However, if the application requires further processing it may take 30-60 days. |
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| Q.19
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Will I get my visa at the end of the process?
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| Ans |
As an application centre, the Denmark Visa Application Centre will not be able
to guarantee you a visa. The issuance or refusal of a visa is the sole
prerogative of The Embassy of Denmark. The Denmark Visa Application Centre
cannot influence this decision in any way. |
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| Q.20
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If I have to travel elsewhere and my passport is still with
the Embassy of Denmark, is it possible for me to have only my passport back for
travel? What if I decide to withdraw my application?
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| Ans |
If your passport is with the Embassy and you have interim travel plans, please
prepare a covering letter which has your contact and passport information.
Mention the reason why you would like your passport in the interim in this
covering letter and bring this to the Denmark Visa Application Centre. Along
with this letter, a form needs to be completed and submitted at the Application
Centre. Once your travel is complete, please return your passport to the Visa
Application Centre to permit your application processing. Should you wish to
withdraw your application, please follow the same process and specify here that
you would want to withdraw your application. We would like to reiterate, that
your fees and services charges would not be refunded.
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| Q.21
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Will my fees be refunded if my visa is refused?
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| Ans |
All fees and applicable services charges are non-refundable even in the
unfortunate event your visa application is not successful. |
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| Q.22
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When can I reapply; is there a timeframe after the refusal
that I must wait before reapply?
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| Ans |
You are free to re-apply at anytime if your application has been refused
earlier. There is no time gap to be observed after a Refusal to make a fresh
application. However, it is recommended that you note the reasons for the
earlier Refusal before submitting a new application and make amendments where
applicable. |
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| Q.23
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Can my application be processed on the same day that I submit
it at the Denmark Visa Application Centre?
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| Ans |
Applications cannot be processed on the same day unless authorized by the
Embassy. Requests for Emergency visa processing cannot be accommodated except
in extreme medical circumstance and the Embassy's decision on this is the final
authority. |
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| Q.24
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What if I am not happy with the response I receive from the
person on the helpline?
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| Ans |
You can ask for the Manager on shift at any time during your enquiry if you
unhappy with the response you have received from the helpline. |
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| Q.25
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Do I need Travel Insurance? |
| Ans |
You are required to provide Travel Insurance on all occasions, with an
exception of Airport Transit Visa. |
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