The Danish visa application centre aims to offer a fair and professional service to all our customers. We welcome feedback that helps us to focus on where we need to improve. If you have received particularly good service from us, or if you have any complaints, or comments or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply.

You can send us your comments/complaints to the Danish Visa Application Centre in the following ways:

Either speaking to visa application centre supervisor: +886 2 2723 3378

OR

E-mailing to: feedback@denmarkvac-tw.com

You may also provide feedback or make a complaint directly to the Trade Commission of Denmark about the service you have received. Please send your email to: tpehkt@um.dk